• How to open a Gmail email account

    Step 1: Open your internet browser and type www.google.co.za  into the search bar at the top.
    Step 2: Click on ‘Gmail’ at the top right corner of the page.
    Step 3: Click on ‘Create an Account’ at the bottom of the page.
    Step 4: Enter your first and last names as specified.
    Step 5: Choose a username (the name that will appear in your email address).
    Step 6: Create a password and retype it in the next box to confirm it.
    Step 7: Enter your birth date and gender.
    Step 8: Enter your cell phone number.
    Step 9: Enter your current email address.
    Step 10: Enter your location.
    Step 11: Follow the onscreen instructions to complete the process.

  • How to register for KwikServe®

    Step 1: Have your ID number and cell phone number close by.
    Step 2: Dial *130*1048# from your cell phone.
    Step 3: Follow the onscreen instructions.

  • How to register for finchoice.mobi

    Step 1: Type www.finchoice.mobi into your web browser.
    Step 2: Type in your ID number and cell phone number into the stipulated fields.
    Step 3: Follow the onscreen instructions.

  • How to take a clear photo of your documents if you can’t scan or fax them

    Step 1: Hold your phone directly above your document (not at an angle).

    Step 2: Make sure you can see the whole document at once.

    Step 3: Take the photo, ensuring you can read the whole document clearly.

  • How to submit/send my proof of income.

    If you earn a salary on a regular monthly or weekly basis from an employer, please print, complete and send this form back to us when applying for your loan. Take a photo or scan the documents and send them, along with your ID number and proof of allowance form or proof of income form, to us using one of these methods:

    If you have any questions, please call us on 0861 346 246 and one of our loan approval specialists will be happy to help you.

  • How to send your bank statements if you bank with FNB

    1. Step 1: Register for the FNB USSD channel by dialling *120*321#Step 2: Select ‘2. Banking’, making sure to choose the account your salary gets deposited into, and select ‘SEND’.

      Step 3: Choose ‘2. Statements’ and select ‘SEND’.

      Step 4: Choose ‘2. Email me a statement’ and select ‘SEND’.

      Step 5: Choose ‘4. Last 3 statements (FREE)’ and select ‘SEND’.

      Step 6: Choose ‘1. Continue’ and select ‘SEND’.

      Step 7: Enter our email address: docs@finchoice.com and select ‘SEND’.

      Step 8: Choose ‘1.Confirm’ and select ‘SEND’.

  • How to send your bank statements if you bank with Capitec

    Step 1: Download the Capitec app via your phone’s app store.

    Step 2: Choose ‘save’.

    Step 3: Choose the account your salary gets deposited into.

    Step 4: Choose ‘Email Statements’.

    Step 5: Select the dates for the most recent 3 months, enter our email address (docs@finchoice.com) and choose ‘send’.

  • How do I send my bank statements if I bank with ABSA, Nedbank or Standard Bank?

    • Due to the relationship we share with these banks, we are able to request you bank statements for you – with your permission and at no additional cost to you.

  • Are there other ways I can send in my proof of income documents?

    Yes, there are. Take a clear photo of your proof of income showing your ID number and send it to us using one of these methods:

    • Email it to us on docs@finchoice.com
    • Fax it to us on 021 680 8257
    • Upload it to finchoice.mobi/docs

    All your information is kept completely confidential ensuring your personal documents remain private. If you need any assistance, or if you have any questions, please give our loan specialists a call on 0861 346 246.